Privacy Policy

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Privacy Policy
Effective Date: MAR 26, 2025

Welcome to Fanytel, brought to you by Zeust Limited ("we," "us," or "our"). Protecting your personal data and respecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect and process your personal data, describes your rights, and provides information on how to exercise them.

If you have any questions about this Privacy Policy or your personal data, please don't hesitate to contact us at info@zeust.net.

IMPORTANT NOTICE: This Privacy Policy applies to anyone visiting our websites, using our services or products, or interacting with us in any manner. It is imperative that you read and understand this Privacy Policy before using our services and products.

1. Information Collection

We collect personal data through various means, including when you visit our websites, download our apps, engage with electronic advertisements, use our services, make purchases, contact us, or utilize our customer portal. The categories of personal data we may collect and process include:

1.1 Account Information

• Email address (if signing in via Google or Apple)
• Phone number (if signing in via SMS OTP)
• IP address (at sign-in and payment, depending on app version)

1.2 Authentication Data

• Firebase Authentication tokens and related credentials
  (Used for login, secured via Google Firebase)

1.3 Payment Information

• Transaction/order ID (for Apple/Google in-app purchases)
• Last 4 digits of credit/debit card used (via JCC)
• IP address at the time of payment
• Binance Customer ID (if using Binance Pay)

Note: We do not store or process full payment card details directly.

1.4 App Usage Data

• Communication metadata (e.g., call and SMS history – sender/receiver IDs, timestamps)
• Credit purchase history and in-app feature usage patterns

1.5 Device and Technical Data

• Device model, OS version, app version (via Firebase)
• Crash logs and performance metrics

1.6 Location Information:

We may collect and process precise location data to improve services.

1.5 Customer Support and Social Media:

Includes correspondence with customer support or social media engagements.

1.6 Behavioral and Tracking Details:

Includes preferences, cookie identifiers, device IDs, and behavioral patterns.

1.7 Payment Information:

Billing details such as name, address, email, bank information. We do not store payment card details.

1.8 Sensitive Personal Information:

Sensitive personal data is handled in accordance with legal standards and secured accordingly.

2. Security Measures for Personal Data

We apply legal, technical, and organizational measures to protect your data. If you have concerns about our security, email info@zeust.net.

3. Sharing Information

We work with third-party providers (e.g., Firebase) for cloud hosting, analytics, authentication, and other services. We may also disclose data to legal authorities or in case of business restructuring.

We never sell your personal data without your explicit consent.

Transfer to Third Countries: If needed, we ensure data transferred outside the EU/EEA has adequate protections under GDPR or other applicable laws.

4. Communications and Notifications

We may contact you regarding service updates, issues, or promotional content. You may unsubscribe at any time or contact support@fanytel.com to opt out.

5. Third-Party Sites

Our site/app may include links to third-party websites. We are not responsible for their privacy practices. Refer to their privacy policies.

6. Changes to the Privacy Policy

We may update this Policy at any time. Updates will be posted on our site and app. Continued use of our services constitutes agreement.

7. Data Retention

We retain data for operational needs, typically no longer than 2 years and 10 months after account closure, unless legally required to retain longer.

8. Your Rights: Access, Rectification, and Erasure

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion of your data

If legally required, we may retain some data but block it from other uses.

9. Your Privacy Rights (Global Compliance)

Right to Know

You have the right to know what categories of personal data we collect, use, disclose, or sell.

Right to Opt-Out of Sale or Sharing

You have the right to opt out of the sale or sharing of your personal data.

Right to Opt-Out of Targeted Ads

You can opt out of sharing personal data for targeted advertising.

How to Exercise Your Rights

Contact us at info@zeust.net or use the in-app privacy settings.

10. California Consumer Privacy Act (CCPA) Rights

California residents have the right to:

• Know what data is collected
• Request deletion
• Opt-out of sale of data
• Not be discriminated against for exercising these rights

Contact info@zeust.net to exercise these rights.

11. Virginia Consumer Data Protection Act (VCDPA) Rights

Virginia residents have the right to:

• Access personal data
• Correct inaccuracies
• Request deletion
• Opt-out of personal data sale or targeted advertising

To exercise these rights, contact info@zeust.net.

12. GDPR Rights for Users in the European Union

If you are located in the EU, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: To know what personal data we hold about you.
• Right to Rectification: To correct inaccurate or incomplete personal data.
• Right to Erasure: To request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: To restrict the use of your personal data.
• Right to Data Portability: To receive your personal data in a structured, commonly used format.
• Right to Object: To object to the processing of your data, including for direct marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in the EU if you believe that your data is being processed in violation of the GDPR.

To exercise any of your GDPR rights, contact info@zeust.net.

13. Legal Basis for Processing Personal Data

We rely on the following legal bases to process personal data:

• Consent: When you give clear consent for us to process your data.
• Contractual Necessity: When data processing is necessary to perform a contract with you.
• Legal Obligation: When we are required to process data by law.
• Legitimate Interests: When processing is necessary for our legitimate business interests, and your rights do not override those interests.

14. Data Controller and Data Protection Officer

Data Controller: Zeust Limited
Contact: info@zeust.net

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Zeust Limited

Address: 1 Avlonos Street, Maria House, 1075 Nicosia, Cyprus  

Phone: +35722007528  

VAT no: CY10362856T  

Registration no: HE362856